Email and lifecycle
Design the calendar, the always-on sequence, and the tracks that branch on what people do. Build them, send them, and report on them without handing off.
Email · Lifecycle · CRM data · Reporting
I own the calendar, the builds, the HubSpot workflows underneath them, the contact data they run on, and the reporting that says whether any of it made money. When the tool cannot do something, I build it.
The shape of the work
Design the calendar, the always-on sequence, and the tracks that branch on what people do. Build them, send them, and report on them without handing off.
Workflows, sequences, lists, templates, and smart content. I work in the API as readily as the editor, which is how you audit a portal rather than click through it.
Suppression rules, re-enrolment rules, and a tagging scheme that holds up. Most overcontacting is a data problem wearing a copy problem's clothes.
Opens and clicks are the start. The number that counts is deals influenced, and it has to be automatic so it gets published in the bad weeks too.
How I work
An email saved in a marketing tool is a dead end. You cannot search it, diff it, reuse it, or rewrite twelve of them at once. So I keep the copy as structured text and push it into the tool with a script. The tool becomes a delivery channel rather than the place the work lives.
This site is the working example. Every page here is a template in a Rust application, checked into git, deployed on push, with the internal links and routes verified by a script before anything ships.
Evidence
A 24-email always-on sequence, six behaviour-based tracks, and the suppression rules that stop them colliding.
Read the case studyA repeatable audit of 80+ workflows that finds overlapping triggers, reused assets, and missing suppression.
Read the case studyOne script, eight channels, a written summary, and a deck that builds itself every Monday.
Read the case studyHand-typed source fields overwritten by tracking data every fifteen minutes, then revenue joined back to first touch.
Read the case studyRules that filter non-buyers out of paid search, backtested on six months of leads before going live.
Read the case studyOn AI
I use models for the parts of marketing that are the same every week: writing the summary of a report, drafting variants, sorting messages by intent. Each one has a fallback, because a model that fails should degrade the output, not stop the process.
I do not use them where a wrong answer is expensive and invisible. Filtering leads is a good example. The rules there are three plain conditions anyone can read, and they were tested against six months of known outcomes before they went near a live form.
Confidentiality
The case studies here describe methods and structures. Employer figures are rounded or given as change rather than absolute values. Account identifiers, workflow IDs, campaign names, email copy, and anything about a named contact or deal are left out.
I will walk through any of it in detail in a conversation, at the level of method. Someone who publishes their last employer's CRM data will publish yours.